Internet plans for your home

Fiber optic and wireless in Guanajuato. All plans with unlimited data and a guaranteed fixed price for one year. This year we raised the speed of every plan without changing the price.

We help you choose

Which plan fits your home?

Answer three questions and we will tell you which plan suits you. No commitment.

We recommend

Residential plan

50 Mbps

$450 / month

Check coverage

The most popular: handles several screens, home office and consoles at once.

Residential internet

All plans

Prices in Mexican pesos with VAT included. No hidden equipment rental or usage charges.

Basic
7Mbps
was 5 Mbps
$300/mo
  • Up to 3 devices
  • Unlimited data
  • Fixed price for 12 months
  • Proactive support
Check coverage
Home
20Mbps
was 10 Mbps
$400/mo
  • Up to 5 devices
  • Unlimited data
  • Ideal for HD streaming
  • Proactive support
Check coverage
Most popular Residential
50Mbps
was 20 Mbps
$450/mo
  • Up to 8 devices
  • Traffic optimization
  • 4K, gaming and home office
  • Proactive support
Sign up now
Business
50Mbps
was 30 Mbps
$500/mo
  • Up to 10 devices
  • Traffic optimization
  • For shops and offices
  • Priority support
Check coverage
Premium
100Mbps
was 50 Mbps
$550/mo
  • Up to 15 devices
  • Traffic optimization
  • Fully connected home
  • Priority support
Check coverage

Need dedicated or symmetric internet for your company? See business solutions

Comparison

The plans side by side

Everything that changes (and what doesn't) between one plan and another.

  Basic Home Residential Business Premium
Download speed 7 Mbps20 Mbps50 Mbps50 Mbps100 Mbps
Monthly price $300$400$450$500$550
Recommended devices 3581015
Unlimited data
Fixed price for 12 months
Traffic optimization
4K streaming without interruptions 1 screen2 screens2 screens4 screens
Home office / video calls BasicYesYesPriorityPriority
Customer portal and app
24/7 proactive support
No hidden costs

All plans include

The same for the cheapest plan as for Premium. No asterisks.

Unlimited data

No usage meters or speed reductions mid-month.

Fixed price for a year

The price you sign up for is the one you pay for 12 months, with no promotions that expire.

Proactive support

We call you when we detect a fault. Zero wait times.

Upgrade whenever you want

You move up a plan without reinstalling equipment or paying a reconnection fee.

Network monitored 24/7

Scheduled maintenance at times that don't affect your day.

Customer portal and app

Check receipts, pay online and open tickets from your phone.

Before signing up

Questions about the plans

Does the price include VAT and equipment rental?

Yes. The monthly price you see already includes VAT and the equipment needed for the service. We don't charge separate rental for the modem or the antenna.

How much does the installation cost?

It depends on the distance and the technology (fiber or wireless) at your address. We give you the exact cost when we check coverage, before you commit to anything.

Is there a mandatory contract?

We offer a fixed-price guarantee for 12 months. If you need different terms, talk to your account executive and we will review it.

Is the upload speed the same?

Residential plans are asymmetric: the published speed is download. If you need symmetric upload (for example for cameras or servers), check the business plans or ask for a dedicated link.

How do I pay for my service?

From your online customer portal, by transfer, in cash with your account executive or by reporting your payment on WhatsApp. All payments are recorded in your account.

What happens if I move?

If your new address is within our coverage area we move your service. Write to us a few days ahead to schedule the change.

We check your coverage at no cost

Tell us your address and we will confirm which plan and technology reaches your home.

Fully compliant with the IFT, Profeco and CFE

Single Concession and Reseller Permit from the Federal Telecommunications Institute (IFT).

  • Federal Telecommunications Institute
  • Profeco
View plans