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We are the company that answers your phone

Fisher Networks is a Mexican telecommunications and software development company. We run our own network under a Single Concession from the IFT, so when something breaks we fix it ourselves.

Single ConcessionIFT authorization
Our own networkWe don't resell anyone's service
24/7Network monitoring
< 3 daysTo install your service
Who we are

A local company with big-company standards

We are a Mexican company that specializes in end-to-end solutions for our customers, which has let us grow under an effective, sustainable and responsible business model. Customer satisfaction is our priority, and we always work under the same philosophy and strategy.

We started out providing internet service in areas the big carriers did not reach, and from there we grew into software development, servers and consulting. Today the same company installs your link, builds your system and answers your support ticket.

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Fisher Networks, internet service in the region
What drives us

Mission, vision and philosophy

Mission

To create value across all of the group's services in a way that meets the expectations and needs of our customers and our people, grounded in the principles of quality, efficiency and professional ethics.

Vision

To be a company committed to continually exceeding the needs and expectations of its customers through the updating and innovation that technology offers, the development and dedication of its people, always keeping a responsible attitude toward society in economic, educational, social and environmental matters.

Philosophy

Commitment and empathy toward our customers and toward ourselves as a company, professionalism as a fundamental goal, and proactivity and responsibility above all. Working as a team and focusing our results on excellence and quality.

Our values

How we make decisions

Five things we do not negotiate, neither with a customer nor among ourselves.

Customer satisfaction

The job is finished when the customer is happy, not when we leave their home.

Ethical integrity

We don't sell what you don't need or promise speeds we can't deliver.

Acting fairly

The same rules and the same treatment for the customer on our cheapest plan.

Always honest

If the fault was ours, we say so. If the problem is with the customer's equipment, we say that too.

Energy saving

We encourage responsible consumption across our infrastructure and in the office.

Why us

The difference you can actually feel

It's not the pitch: it's how the service feels the day something goes wrong.

No hold music

You talk to a person who knows your installation, not a switchboard that transfers you five times.

We tell you first

When we detect a problem with your service, we call you ahead of time, before you have to report it.

Maintenance with notice

Outages for upgrades are scheduled and announced, at times that won't disrupt your work or your classes.

Everything in order and in plain sight

Single Concession and Reseller Permit from the IFT, with your Profeco consumer rights available to you.

Our own software

The CRM we use to manage your service was built by us, so we adapt it whenever needed.

We are right here

We are from the region. You see us on the street, and we care what the neighbors say about us.

Will you let us connect you?

We check coverage at your address at no cost and tell you exactly what to expect.

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Fully compliant with the IFT, Profeco and CFE

Single Concession and Reseller Permit from the Federal Telecommunications Institute (IFT).

  • Federal Telecommunications Institute
  • Profeco
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